My electric bill stays the same each month until there's an outage. Once Entergy comes out and make the repairs the following month my bill is always $30 - 40 dollars higher. I've monitored this for a couple years and the same keeps occurring. Entergy tells me they...Read more
I recently moved from Arkansas to Louisiana. I have been here 3 months. When I received a $350 light I was apald! I paid it but came to the realization that no has read my meter since I have been here. Next month still no meter read and another $300 bill. Long story...Read more
I recently moved to MS from AR and Entergy has the worst customer service. They feel they can treat you like garbage cause you need them. Its not like cellphone or cable where you can shop it. I was experiencing bad outages in my area for weeks on end at least once a...Read more
Entergy - RUDE CUSTOMER SERVICE
When I was living in Louisiana, I unfortunately had no other choice but to go with Entergy. And of course, the bill was ridiculously expensive. My biggest issue was with the reps. SO RUDE and will catch an attitude with you in a minute! Moved to Texas where electricity is deregulated best decision I ever made!
Entergy - Lousy service
Lousy service and poor management
Entergy - Lousy service
When your a business and have had and account with entergy for over 20 years and can't even get an answer on what time they can show up to repair dAngerous wire at your bus that can cause a fire or worst I thank that is real bad business if there was another company I would switch in a minute. Very Unsatisfied customer and one that would not recommend sorry management!!!!!!
Entergy - Terrible customer service!
After years of paying 100% on time, having a stolen cc and being charged a $15 fee is totally wrong! Of course they can do whatever they want since I cannot go anywhere else for electricity!
I have recently moved to Arkansas. My previous residence was in Mississippi. Long story short, when moving services to my new address, they never cut my old services off and continued to charge me and issue late notices. When the issue was addressed, a representative...Read more
Worse service! If you can avoid buying a house with Entergy -highly suggested!! Today is day four of calling (since they're system has been down) only to learn it was a waste of my time. They'll gladly take your money and provide poor service but when it's their time...Read more
HAD A SECURITY LIGHT ERROROUSLY ON MY BILL FOR YEARS. THIS LIGHT WAS NEVER ON. I JUST DIDNT REALIZE I HAD 2 ON BILL. I CALLED BECAUSE MY OTHER LIGHT I ACTUALLY ORDERED WAS OUT AND THE GIRL ON PHONE ASKED WHICH ONE. I STATED THERE WASNT BUT ONE. SHE POINTED OUT I WAS...Read more
I live close to the of a Entergy Texas electrical distribution line. The lines are over 60 years old, under sized for the current number of customers. The primary substation is that feeds our substation is located in the south liberty oil field. It is subject to rising...Read more
I didn't like
ENTERGY OVER CHARGE ME ON MY ELECTRIC BILL JUMP 70 DOLLAR TO 180 TO 208 DOLLAR AND MY AIR CONDITION BEEN BROKE FOR THREE WEEK. WE NEED TO START A CLASS ACTION LAW SUIT AGAINST ENTERGY ABOUT A 100MILLION DOLLAR LAW SUIT FOR OVER CHARGING AND PRICE FIXING BILLS FOR THE...Read more
I'm a very pissed off customer. My bill was estimated to 290.00. I know I have not changed my usage the meter man come out and estimate my bill. I should not be a estimated this is not good customer service. I have talked to a total of over 5 reps in the past week none...Read more
Entergy took $933 dollars out of my checking account. It was not associated with my account(according to them). It was an electronic debit. My bank credited the money back to me, but advised me to contact energy to get the problem solved. According to the bank their...Read more
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