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Recently I lost my grandmother and had to travel out of state for her funeral. I had to use my bill money to travel there.

When i got home i paid my bill asap, last Thursday. It was over 500$, which i may add is highway robbery. I thought my power would be restored that day but no. So when I called friday they told me my account had been closed.

No letter or anything. I didnt receive that letter until the following day in the mail, Saturday. So it being the weekend and entergy being closed all I could do was wait. I called first thing Monday morning, had to pay another 150$ deposit and here it is Wednesday noon and my power is still not on.

They do not care about their customers. At all! I gave them almost 700$ and paid for a hotel to stay in since it has been so warm and we need ac. This is the most rediculous company i have ever had to deal with.

I am sickened by the lack of service. They just dont care plain and simple.

Reason of review: Problems with payment.

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