State: Arkansas Product: Entergy Residential Electricity Supply Clear all filters (0 of 65 reviews match)
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Entergy - They are always right no matter what

I made a payment, albeit on the disconnect date, to entergy. Plus, I made another payment of $10 extra. Well, after being in the hospital for 14 hours with my hubby, we came home to our electricity being disconnected for non payment. Im going all the way with this one. I promise you, I am
1.7
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Product
Entergy Residential Electricity Supply
#1233610
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I have been an Entergy customer for over 6 years and never missed a payment and your not even gonna try to call me to let me know that I haven't paid my bill in 2 months when I thought I was paying it because I was still paying the old bill at the old residence. Blows...
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Product
Entergy Residential Electricity Supply
#1227973
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i ask for the lights to be cut off and they didnt they told me i wasnt on the account and yes i am as being able to make changes to any of our rental accounts after me getting another bill realizing they did not cut them off i called spoke to a supervisor and she seen...
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1.4
Product
Entergy Residential Electricity Supply
I didn't like
  • Hassel me over and over but put forth no effort to help me
  • Price fixing on my bills
  • Customer service efforts or attitude
#1119637
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Ssturdy I called entergy, I told them everything that is going on and the young lady was very sweet after waiting on hold for 25 minutes. She told that this was an emergency and someone would be right out that afternoon and that I didn't have to be home they would...
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Anonymous
Anonymous

In the future if you want something done quickly report it as a hazard to your property or self. They have to respond immediately.

1.0
Product
Entergy Residential Electricity Supply
#897720
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