Entergy Contact Information

Toll-Free Number:

  • (800) 368-3749

Customer Service:

  • (800) 368-3749
  • (800) 968-8243
  • (800) 584-1241

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Currently you can call only US numbers.

Headquarters Address:

Entergy
P.O. Box 61000 L-ENT-8B
New Orleans, LA 70161
USA

Social Networks:

Summary of Entergy Customer Service Calls

200 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:24 AVG CALL DURATION
30% ISSUES RESOLVED

Customers Contact Entergy to Ask about:

Staff:

  • “Turning service off”
  • “Stop/move services”
  • “Transfer service”

Payments and Charges:

  • “Bill”
  • “Payment arrangements”
  • “Automatic payments”

Account:

  • “Account number”
  • “To get account number”
  • “To know if i got a past due balance”

Other:

  • “What do i o”
  • “Poeer outage”
  • “Need there fax number in texas”

Entergy Rating Stats

1.5 out of 5 stars
based on 197 reviews
See all 347 reviews reviews

Rating stats

  1. 134 reviews
  2. 42 reviews
  3. 15 reviews
  4. 3 reviews
  5. 3 reviews

Rating trend

About Entergy

Top 5 Entergy Products

Account, Website

Top 5 Likes about Entergy

I liked that they promised to fix the issue

Top 5 Dislikes about Entergy

Customer service, Being over charged, Service, Price fixing on my bills, Poor customer service

Top 5 Related Companies

Entergy Louisiana, Entergy Texas, Entergy New Orleans, Entergy Nuclear

Summary

Entergy Corporation is engaged in energy production field of manufacturing. It is an integrated energy company working in electric power production and retail distribution operations. Entergy operates power plants generating approximately 30,000 megawatts, and it is the second biggest nuclear generator in USA and eighth largest nuclear fleet in the world operating or providing management services to 12 reactors in eight states. Entergy serves with electricity up to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy is also considered to be a leader in safe, effective storm restoration. Entergy is a Fortune 500 company with revenues of about $11 billion in 2010 and close to 15,000 employees.

Entergy reviews and complaints

Entergy is ranked 94 out of 870 in Utility category

Area Served

USA

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Entergy Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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