Contact Entergy

Edit Business Info

Summary of Entergy Customer Service Calls

164 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:40 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Entergy to Ask about:

Payments and Charges:

  • “Payment arrangements”
  • “Automatic payments”
  • “Bill”

Staff:

  • “Transfer service”
  • “New service”
  • “Turning service off”

Account:

  • “To get account number”
  • “To know if i got a past due balance”

Other:

  • “Power surge fried my tv”
  • “Power outage”
  • “Light off”

Entergy Rating Stats

1.5 out of 5 stars
based on 193 reviews
See all 337 reviews

Rating stats

  1. 131 reviews
  2. 41 reviews
  3. 15 reviews
  4. 3 reviews
  5. 3 reviews

About Entergy

Top 5 Entergy Products

Account, Website

Top 5 Likes about Entergy

I liked that they promised to fix the issue

Top 5 Dislikes about Entergy

Customer service, Being over charged, Service, Price fixing on my bills, Poor customer service

Top 5 Related Companies

Entergy Louisiana, Entergy Texas, Entergy New Orleans, Entergy Nuclear

Summary

Entergy Corporation is engaged in energy production field of manufacturing. It is an integrated energy company working in electric power production and retail distribution operations. Entergy operates power plants generating approximately 30,000 megawatts, and it is the second biggest nuclear generator in USA and eighth largest nuclear fleet in the world operating or providing management services to 12 reactors in eight states. Entergy serves with electricity up to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy is also considered to be a leader in safe, effective storm restoration. Entergy is a Fortune 500 company with revenues of about $11 billion in 2010 and close to 15,000 employees.

Entergy reviews and complaints

Entergy is ranked 91 out of 844 in Utility category

Area Served

USA

Edit Description
Show

Entergy Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Entergy to

i
Ambit Energy
Ambit Energy
215 reviews
2.5
Compare
TXU Energy
TXU Energy
63 reviews
1.6
Compare
Direct Energy
Direct Energy
Has verified representatives
655 reviews
2.5
Compare
Gexa Energy
Gexa Energy
67 reviews
1.7
Compare
Show

Products and Services Sold by Entergy

Top Rated Reviews

Write a review
Do you have something to say about Entergy? What happened? What can we help you with?
Submit review Don't show this popup