water heater, stove, washer or dryer, lost everything. So why is my electric bill high? I called Entergy and was told "I might have a defected meter", so why not send someone to check it? Instead I was told to take a picture of the meter and send it to them, now how is that gonna prove its defected? Do your job and send someone out to check the dog gone meter. Then I was told I still have to pay the bill and I will get reimburse, REALLY ENTERGY...
How is it OK for you too keep my payment in the wrong account just because she is the account holder so messed up I'm disabled my daughter has severe asthma ,is now sick as well as I am due to Entergy turning off my lights for about a month now then have nerve to say tampering when all I have is an extention cord running from a friend's house for fridge then triple charge me on the bill.im going to call a lawyer ,lack of sleep ,also caused us to...
Ssturdy I called entergy, I told them everything that is going on and the young lady was very sweet after waiting on hold for 25 minutes. She told that this was an emergency and someone would be right out that afternoon and that I didn't have to be home they would call me when they are on the property. Sunday came around and i never received a phone call, text, or email concerning the situation. I thought maybe they were busy and that they...
Entergy will not let me get power turned on because a previous tenant owes a bill. I have nothing to do with other people's bills. I have been without power for three days now and they say I can't get it turned on until the previous tenant pays the old bill they owe. Is this legal?
We were flooded in August , lightning hit us on the 27th of August . I just received a bill and it's $ 576.00 this is insane , last months bill was $282.00 which I thought was high . I'm not cooking , not using the dishwasher . Something is very wrong ...
Service is ALWAYS down and the only thing they tell you is the service is estimated to be up some odd hours later. No real information and no real assistance. It's a joke of a company. You would think the POWER company would be more prepared for I climate weather in Louisiana.
We have to deal with no hot water for 5.days. when I called to inquire about the gas I was told there was no prompts for the gas at this address. So I called today and was told the gas was off. I knew that but why wasn't I told that 4 days ago. We just moved n yesterday Monday is a holiday now we have to wait the address is 5000 MacArthur Blvd New Orleans Louisiana 70131.
Im a single mom with two kids we have been out of house since we came back from the sabine river flood in march and its been since march 29 2016 a whole month cause entergy came and shut my lights off and when i apllied tp get them on in my name they tell me i have to pay someone elses bill that 1000 dollars that doesnt even concern me and im on disability and one part of the 1000 is 500 of a bill when my mom who been dead for 9 months old a...
Had a tornado touch down on my street in conroe.We have now been without power for over 6 days. They keep claiming to open a ticket, but never have a record of any previous calls, and keep claiming to create a new ticket. Their employees who are supposed to be fixing the down powerlines are moving at a snails pace, and when u see them, they are rarely working. Usually they are bunched up shooting the breeze. Hurricane katrina which took down...
Our electricity went out at about 4:30 on Thursday during a thunderstorm. It stayed off until about 4:00 on Sunday. So, our entire complex (which is a a senior community) had to spend all of Memorial Day Weekend suffering BUT Wal-Mart two hlocks over was back up and running in just a few hours!!!!! We are in Conroe, TX and Entergy is literally our only option for electricity so they have absolutely no reason to give a *** about us or their...
Moved out to conroe texas and I have never seen my power go out this much.The power went out Thursday around noon. It is now saturday night and still no update. They were working out front of my appartmemt complex for a while today. They got one out of 20 buildings power. Then packed up and left us. Thanks. If you call customer service it is obvious they do not want to talk to you because everything is automatted. I then called to,add a service...
Entergy is a very reliable electric provider. If it rains, soft or hard, if the wind blows, or even if there is a cloud in the sky, you can bet on your power going out. I have lived in Montgomery for eight years and I have never seen more power outages than I have since I am forced to live with Entergy. I live in a subdivision that is half Montgomery county and half Grimes county, Grimes is one street over from me. Our power has been out since 4...
Worst company EVER....I HAVE HAD THEM FOR 6 MONTHS... every storm causes a Power-outage. Large storm.. small rain storm doesnt matter.. and then the restoration times are ridiculously long. 4-12 hour minimum window... I have never had such an incompetent provider. Its almost like they dont give a *** and take there sweet time sending out service men.. currently there are over 207 different customers in my current location without power for the...
Yes im so upset with entergy yall r making me pay at least 500 r 1000 to get my lights back on in my name im a single mom with two kids and my youngest has asthma and we been without lights for almost a month something needs to be done today r im calling kplc7 news in lake charles la and bring them out on yall cause the bills yall want me to pay i wasnt even here at the time i been gone from louisiana for 2 yrs and i come back to expect this...
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