Product: Entergy Residential Electricity Supply Clear all filters (0 of 58 reviews match)
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My power goes out all the time,, rain , shine, nothing,, I hate this it’s very inconvenient,, why can’t Entergy send working out all year to check out problems,, and forget the text when I have lights you text me and say I have a power outage,, when I have no power I...
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1.2
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Entergy Residential Electricity Supply
#1276676
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Entergy - *** these scam artists
Worst company ever! They call them selves a company but i see them as scam artists that rape you in your *** without lube. I signed up for text notifications. Havent received one. Had my lights cut off. Finally got the money together paid $325 yesterday. Today it says...
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2.3
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Entergy Residential Electricity Supply
#1242471
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Entergy - They are always right no matter what

I made a payment, albeit on the disconnect date, to entergy. Plus, I made another payment of $10 extra. Well, after being in the hospital for 14 hours with my hubby, we came home to our electricity being disconnected for non payment. Im going all the way with this one. I promise you, I am
1.7
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Entergy Residential Electricity Supply
#1233610
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I was switched to paperless WITHOUT my knowledge or consent! I did NOT recieve a bill or any notice of disconnect, yet I was disconnected and told that I now have to pay $60 in extortion fees plus my entire bill to have my power turned back on! ENTERGY SCREWED UP AND I...
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Bookcrazy
Bookcrazy

You know you have to pay the electric bill every month. You didn't realize you hadn't paid it one month? Is that how little attention you pay to your finances?Treat this as a ...

1.0
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Entergy Residential Electricity Supply
#1232989
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These outages happens all the time inside parts of my neighborhood! We are never told why or why entergy don't troubleshoot and correct the problem. Last night April 6, about 8:30 pm, power went out again. I was told power would be restored at 3:00 am then 5:00am, then...
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1.0
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Entergy Residential Electricity Supply
#1228590
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I have been an Entergy customer for over 6 years and never missed a payment and your not even gonna try to call me to let me know that I haven't paid my bill in 2 months when I thought I was paying it because I was still paying the old bill at the old residence. Blows...
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Entergy Residential Electricity Supply
#1227973
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Entergy - Delays in receiving refund of security deposit.

Acct closed on 2/28/18. Invoice dated 3/1/18 indicated refund due. 4 weeks later contacted Entergy by phone, was told it could be 6 weeks. 4/1/18, no refund but new invoice correcting original invoice but no refind. Stopped responding to my emails.
1.0
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Entergy Residential Electricity Supply
#1227077
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Entergy - Worst Electric Company Ever
Entergy - Worst Electric Company Ever
I've been fighting this huge electric bill Entergy has billed to me. Entergy reps claim that it was because one of my side gates, which by the way has never been locked, is the issue that caused the meter readers to make estimations Oct & Nov of 2017, as well as Jan...
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1.0
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Entergy Residential Electricity Supply
I didn't like
  • Customer service efforts or attitude
  • No action taken
#1225203
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Entergy insists we owe a ridiculous $300 bill, for a time period when no one was living in our house. The house was completely unlivable after Harvey flooding. We absolutely did not use power during this period, I even paid off an overcharge from the month before which...
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1.0
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Entergy Residential Electricity Supply
#1217314
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Wife calls to change name on bill.The next day our electricity is turned off. Wife calls to find out why. Basically the lady on the other end said "oops, someone will be out to restore service shortly." That was 130pm. We are now on day 6. When we call to find out why...
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1.5
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Entergy Residential Electricity Supply
#1215129
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