Product: Entergy Residential Electricity Supply Clear all filters (56 of 56 reviews match)
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Entergy - Worst Electric Company Ever
Entergy - Worst Electric Company Ever
I've been fighting this huge electric bill Entergy has billed to me. Entergy reps claim that it was because one of my side gates, which by the way has never been locked, is the issue that caused the meter readers to make estimations Oct & Nov of 2017, as well as Jan...
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1.0
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Entergy Residential Electricity Supply
I didn't like
  • Customer service efforts or attitude
  • No action taken
#1225203
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I have been an Entergy customer for over 6 years and never missed a payment and your not even gonna try to call me to let me know that I haven't paid my bill in 2 months when I thought I was paying it because I was still paying the old bill at the old residence. Blows...
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Entergy Residential Electricity Supply
#1227973
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I was switched to paperless WITHOUT my knowledge or consent! I did NOT recieve a bill or any notice of disconnect, yet I was disconnected and told that I now have to pay $60 in extortion fees plus my entire bill to have my power turned back on! ENTERGY SCREWED UP AND I...
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Bookcrazy
Bookcrazy

You know you have to pay the electric bill every month. You didn't realize you hadn't paid it one month? Is that how little attention you pay to your finances?Treat this as a ...

1.0
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Entergy Residential Electricity Supply
#1232989
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I called to provide this information to entergy. To no avail, entergy made an excuse. I believe that Entergy is fully aware of what's going on. The representatives are trained to tell you that it is colder and your unit is pulling harder. My question is "How is that...
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Anonymous
Anonymous

This very thing did happen to me 2017,2018 almost the same numbers. I heat with a wood stove, guess my TV,Lights, Computers, hot water heater, use more power when it cold.

1.0
Belle Chasse, Louisiana
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Entergy Residential Electricity Supply
#1199247
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Entergy - They are always right no matter what

I made a payment, albeit on the disconnect date, to entergy. Plus, I made another payment of $10 extra. Well, after being in the hospital for 14 hours with my hubby, we came home to our electricity being disconnected for non payment. Im going all the way with this one. I promise you, I am
1.7
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Entergy Residential Electricity Supply
#1233610
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Entergy - Delays in receiving refund of security deposit.

Acct closed on 2/28/18. Invoice dated 3/1/18 indicated refund due. 4 weeks later contacted Entergy by phone, was told it could be 6 weeks. 4/1/18, no refund but new invoice correcting original invoice but no refind. Stopped responding to my emails.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Entergy Residential Electricity Supply
#1227077
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Entergy insists we owe a ridiculous $300 bill, for a time period when no one was living in our house. The house was completely unlivable after Harvey flooding. We absolutely did not use power during this period, I even paid off an overcharge from the month before which...
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1.0
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Entergy Residential Electricity Supply
#1217314
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These outages happens all the time inside parts of my neighborhood! We are never told why or why entergy don't troubleshoot and correct the problem. Last night April 6, about 8:30 pm, power went out again. I was told power would be restored at 3:00 am then 5:00am, then...
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1.0
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Entergy Residential Electricity Supply
#1228590
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Entergy - Overcharging

My bill says estimated My bill went up from 85.00 to 280, my other resident went up from 253.00 to 530.00 you need to go back and redo my bill for the usage I used and not estimate I am reporting Entergy to the commissioner office for doing this account 8627663 and 125910497
1.0
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Entergy Residential Electricity Supply
#1183258
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Entergy - Residential Electricity Supply Review from Jackson, Mississippi
My Name Is kerin Damaris Henriquez Ortiz ? Please I need you to help me because I can not pay too much I do not work the truth and I need the review I ask you to understand my situation I have three children in the house and I need the service of entergy thank you very...
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5.0
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Entergy Residential Electricity Supply
#1191950
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