Product: Entergy Residential Electricity Supply Clear all filters (30 of 30 reviews match)
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I am very concerned about the Storm Restoration fee, The Hurricane Reconstruction fee, and I'm not happy with the Fuel Adjustment Fee either.My energy charge this month was only $89.09 but after all these ridiculous fees added up...my bill is $153.97. I don't...
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Anonymous
Heidi

Entergy is ripping people off and getting away with it.My bill was over $200 after the restoration fee and rhe fuel charge.Something needs to be done about this company.

1.0
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Entergy Residential Electricity Supply
#1006345
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Entergy - Residential Electricity Supply Review
My bill was a 123.00 an I paid that the first of this year. I hardly be at home an y'all gone send me a bill for 231.00 knowing I really ain't been at home enough to run no light bill up to that much I think y'all made a mistake an y'all need to look into this because...
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Entergy Residential Electricity Supply
#997868
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I paid 476.67 in one week on my bill leaving a small balance, where they get my bill amount from I have no idea.I have a small house less then 1000 sq ft and apparently 476.67 isn't enough and I do have a receipt where I paid 305.00 in late September so there is no way...
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Anonymous
Joe

Make sure they have you sent up as a residential, and not a commercial account. I just went through that with them.

1.0
Product
Entergy Residential Electricity Supply
I didn't like
  • Entergy at all
#954668
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Entergy Residential Electricity Supply Review

#932553
We were flooded in August , lightning hit us on the 27th of August . I just received a bill and it's $ 576.00 this is insane , last months bill was $282.00 which I thought was high . I'm not cooking , not using the dishwasher . Something is very wrong ...
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Entergy Residential Electricity Supply Review

#912649
1.0
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Service is ALWAYS down and the only thing they tell you is the service is estimated to be up some odd hours later. No real information and no real assistance. It's a joke of a company. You would think the POWER company would be more prepared for I climate weather in Louisiana.
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Entergy Residential Electricity Supply Review

#912468
We have to deal with no hot water for 5.days. when I called to inquire about the gas I was told there was no prompts for the gas at this address. So I called today and was told the gas was off. I knew that but why wasn't I told that 4 days ago. We just moved n yesterday Monday is a holiday now we have to wait the address is 5000 MacArthur Blvd New Orleans Louisiana 70131.
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So why is my electric bill high? I called Entergy and was told "I might have a defected meter", so why not send someone to check it? Instead I was told to take a picture of the meter and send it to them, now how is that gonna prove its defected? Do your job and send...
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2.1
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Entergy Residential Electricity Supply
#946824
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How is it OK for you too keep my payment in the wrong account just because she is the account holder so messed up I'm disabled my daughter has severe asthma ,is now sick as well as I am due to Entergy turning off my lights for about a month now then have nerve to say...
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Anonymous
Anonymous

Theses are the calls I hate... I wish I could have been your rep that day. I would have waived those charges. Prayers

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Entergy Residential Electricity Supply
#943665
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Ssturdy I called entergy, I told them everything that is going on and the young lady was very sweet after waiting on hold for 25 minutes. She told that this was an emergency and someone would be right out that afternoon and that I didn't have to be home they would...
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Anonymous
Anonymous

In the future if you want something done quickly report it as a hazard to your property or self. They have to respond immediately.

1.0
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Entergy Residential Electricity Supply
#897720
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Im a single mom with two kids we have been out of house since we came back from the sabine river flood in march and its been since march 29 2016 a whole month cause entergy came and shut my lights off and when i apllied tp get them on in my name they tell me i have to...
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Anonymous
Anonymous

Use the money you have for the attorney to pay your electric.

2.0
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Entergy Residential Electricity Supply
#857037
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Had a tornado touch down on my street in conroe.We have now been without power for over 6 days. They keep claiming to open a ticket, but never have a record of any previous calls, and keep claiming to create a new ticket. Their employees who are supposed to be fixing...
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1.0
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Entergy Residential Electricity Supply
#856933
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So, our entire complex (which is a a senior community) had to spend all of Memorial Day Weekend suffering BUT Wal-Mart two hlocks over was back up and running in just a few hours!!!!! We are in Conroe, TX and Entergy is literally our only option for electricity so...
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Anonymous
Anonymous

Wal Mart has generators. Might want to think about things like that before filing a complaint DURING A MAJOR STORM. Idiots.

1.0
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Entergy Residential Electricity Supply
#856475
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Moved out to conroe texas and I have never seen my power go out this much.The power went out Thursday around noon. It is now saturday night and still no update. They were working out front of my appartmemt complex for a while today. They got one out of 20 buildings...
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1.0
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Entergy Residential Electricity Supply
#856157
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