ok so i have called entergy more then 12 times in a month trying to get limbs cut off of lines when they finally send someone out he was rude vulgar and claimmed he could not cut limbs from lines around my trailor saying they are secondary lines and not main lines however they are main lines also requested to have vines cut off of light pole and new light put in he said that i would have to call entergy and have it put in our name and then he would do it so i did while he was still there well the work order was put in i said ok it's done now will you do it and he said no and left! so now i had to call like 6 more times cause they were suppose to come back and get it done just to find out that the same worker canceled my work order without my permission and i filed a complaint they said that the workers supervisor would contact me in like 48 hours but i never got a call so i put work order in again was suppose to be out here 13th never showed up to 14th i called entergy and the lady said that they claimed to have come out today and did it i'm like um no they have not and now have another work order put in getting pissed off really bad!!!
Review about: Entergy Customer Care.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.