Entergy - Lazy meter readers
A terrible company that is too lay to actually read the meter and constantly guesses what the meter actually reads.
We just got a bill for the month of February or $400+ dollars and 4000+ KWH while the actual meter reads 1425 KWH and that includes an additional week from when they "read" the meter.
We've been having the same problem with them since we moved in and they have done NOTHING to remedy the situation!
We don't have extra money just laying around to pay extra for utilities and hope that one day they decide to come by and actually read the meter, this is unacceptable but I guess they know that they are a monopoly and can get away with it.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Entergy Cons: Meter reader not reading the meter, Being over charged.
Location: 9585 Pecue Ln, Baton Rouge, LA 70810, USA
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