Entergy - HORRIBLE
HORRIBLE. HATE IT. USELESS. I'M STILL TYPING BECAUSE THERE'S A 5 WORD LIMIT.
Entergy - Overcharged
My Entergy bill when I first moved into a two bedroom 900 square-foot apartment my bill was less than $100 after one year of living there my bill suddenly jumped to over $400. Same time of year just a different year tell me this is not fraudulent and ridiculous. If I have another Entergy source I would definitely go for it unfortunately it’s my only choice.
Entergy was notified 9/2017 of 16 duplexes sold and requesting cancellation of our auto turn-on feature used when we owned properties. Today it is still active and there is no such department to contact, no phone number to call and customer service associates know of...Read more
I didn't like
- Poor customer service
A terrible company that is too lay to actually read the meter and constantly guesses what the meter actually reads. We just got a bill for the month of February or $400+ dollars and 4000+ KWH while the actual meter reads 1425 KWH and that includes an additional week...Read more
Entergy - Power Outage due to rain!
Lights were out from 10:30 am it's now 12:30 pm with no estimated time given to restore. Light rain, no hurricane, no tornado. Totally unacceptable but when payment is due this company is fast in collecting funds! No transformer noise just out! Someone should explain rain falls in LA power out!
Entergy - Stressful
Was told by Cassie to pay $498.62 which include current and pass due amount. After paying that amount I received a call from Eric ( rude) stating we owe a total of 1498.62 and if not paid they would disconnect service. He refuse to listen to the amount I was originally told and also the amount printed on the bill which is 420.90 due by 3/28/18 . It was if I was having a conversation with a robot.
Entergy - Lazy meter reader
Meter reader estimated bill and said gate was locked.no lock is on my gate.it was raining and we watched him sit in his truck for 20 minutes and never read our meter.
when i had the electricity put in my name ,i told costomer service it was no longer a commercial building but residential. she did not do her job and have some one come out to changes it to residential .a year later found out i had a comerical meter on my home. now i...Read more
Recently I lost my grandmother and had to travel out of state for her funeral. I had to use my bill money to travel there. When i got home i paid my bill asap, last Thursday. It was over 500$, which i may add is highway robbery. I thought my power would be restored...Read more
I receive a very expensive from Energy last year and the year before and now again for February. My husband happened to be home when the meter reader came in our neighborhood driving the "Bakers" company truck. He watched as the meter reader skipped our home and severa...Read more
Belle Chasse, Louisiana
Do you have something to say about Entergy? What happened? What can we help you with?