I live in a state where we are now flodded and was not able to get our or make phone calls to pay my bill.. when I did get service to try and get an extension they wouldnt even help!!
Just heartless!! Im now in jeopardy of being in the dark! What kinda company does this to customers.. Just no compassion at all!
They only want money! They dont care about the people who have to deal with them! I hate entergy! This is just heartless!!
No help and definitely not a ounce of compassion..
very poor customer services . They could've helped a very desperate woman with four kids at home!
Product or Service Mentioned: Entergy Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.