Thanks to the support of state legislators, Entergy received a green light to charge its customers even more. The Storm Restoration Charge has been added to the bills of residential customers since 2008 and will remain there until at least 2026 but I'm quite certain that this time period will increase if another storm occurs. My average storm restoration charge is $25/month. During this 18-year period, Entergy will bank for Storm Restoration Charges alone approximately $5,400 only from me. Entergy has approx. 2.7 million customers. Let's do the math using my average restoration charge fee of $25/month: over the 18-year period of imposing Storm Restoration Charges on customers, Entergy can receive as much as approx. $14.5 trillion. Yes, it is trillion with a T. This does not include energy fees. Only the Storm Restoration Charge. How much restoration are they planning to make with over 14 trillion dollars?
Entergy must not be doing too terribly bad, since they are paying quarterly dividends to their stockholders (see web link below for news release).
America is built on a free enterprise system. Doing business includes taking not only the profits but also the possible risks of doing business. Entergy is pursuing the rewards of doing business but without facing the risks that should be attached to these pursuits. In other words, they are imposing the risks on customers for possible storm damage. What about insurance? Government support? Oh, no. Let the ***, ignorant customer pay the entire bill.
Unfortunately, the energy business is not one of the traditional forms of business and therefore consumers do not have choices available. It is creating a situation where Entergy can do as it pleases - with pertinent support from legislators, of course.
My question is, why nobody is concerned with this Storm Restoration Charge? Why are we all silently paying a fee that is ridiculously high without even asking questions about it? How much money did Entergy really spend on rebuilding its energy infrastructure? I would love to see the bills. After all, I am paying for it.
Product or Service Mentioned: Entergy Customer Care.
Reason of review: Pricing issue.