Sunset, Louisiana
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Thanks to the support of state legislators, Entergy received a green light to charge its customers even more. The Storm Restoration Charge has been added to the bills of residential customers since 2008 and will remain there until at least 2026 but I'm quite certain that this time period will increase if another storm occurs. My average storm restoration charge is $25/month. During this 18-year period, Entergy will bank for Storm Restoration Charges alone approximately $5,400 only from me. Entergy has approx. 2.7 million customers. Let's do the math using my average restoration charge fee of $25/month: over the 18-year period of imposing Storm Restoration Charges on customers, Entergy can receive as much as approx. $14.5 trillion. Yes, it is trillion with a T. This does not include energy fees. Only the Storm Restoration Charge. How much restoration are they planning to make with over 14 trillion dollars?

Entergy must not be doing too terribly bad, since they are paying quarterly dividends to their stockholders (see web link below for news release).

America is built on a free enterprise system. Doing business includes taking not only the profits but also the possible risks of doing business. Entergy is pursuing the rewards of doing business but without facing the risks that should be attached to these pursuits. In other words, they are imposing the risks on customers for possible storm damage. What about insurance? Government support? Oh, no. Let the ***, ignorant customer pay the entire bill.

Unfortunately, the energy business is not one of the traditional forms of business and therefore consumers do not have choices available. It is creating a situation where Entergy can do as it pleases - with pertinent support from legislators, of course.

My question is, why nobody is concerned with this Storm Restoration Charge? Why are we all silently paying a fee that is ridiculously high without even asking questions about it? How much money did Entergy really spend on rebuilding its energy infrastructure? I would love to see the bills. After all, I am paying for it.

This person wrote the review because of pricing issue at Entergy. Reviewer claimed that he or she wants Entergy to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Entergy and entergy customer care for you to read. This information may help you with your purchase decision.

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Anonymous
#1562942

I have to agree with this. I wish that I had a business were I can charge for a product.

And also charge you to get my product to you. At a price that I want to charge.

Anonymous
#1562668

I would also like an answer to this question!

Anonymous
#1532705

I am wondering why you pay so much per month? I live in Arkansas we are still paying for the ice storm that happened in 2007 or 2008 I can't remember which, my bill says 1.60 per month ,, which still makes me mad, yes, how long do we pay this added amount?

Now this month I noticed they took off 34.56 dollars under something called tax cuts and jobs act credit, Now come on folks this must have been a federal program which of course we are paying for. Will have to do some more research on that one, How much total did the federal give Entergy under the guise of tax credits and job act ? Sounds like big boys taking care of their friends to me. Who does Entergy have in their Political pocket I wonder?

As you mention trillions of dollars What do you do with trillions of dollars Entergy? It is now 2018, I just noticed this was a 2016 post but maybe somebody is still reading.

Anonymous
#1473054

Try 14.5 Billion. Add it up again.

Still the point is it's way too much. Why doesn't the commision make them publicly state the amount of the loss and that loss be audited? Also we could forget all that and tell them that business is risky and that the risk you took to monopolize the power grid.

You can't charge any additional fees unless you show extreme hardship or risk of bankruptcy.If they were faced with that they just might find a better way to protect their infrastructure. If they know they can stick us with the bill they are going to do anything.

Anonymous
#1439388

I had a house painting business in Dallas, an if a customer came to me about my work, I would refund his money. Then I would go to my other customers and ask them for a donation of $100 a month until my refund was paid.

Ridiculous huh!

But that's what Entergy is doing in it's purest form. As far as I'm concerned this is robbery without a gun, and unconstitutional too.

Anonymous
#1426841

Nobody is forcing you to use Entergy power

Quit your crying and open the breaker box

You can always put up your own wind turb solar panels and a gas generator

Let me know how that works out for you

Anonymous
to Antiwhiner #1431935

Apparently you don’t know the difference between whining and standing up for what’s right! Maybe you like to take it up the *** from Entergy or maybe you work for them. We are stuck with them as our provider and due to HOA, putting up a wind turbine and/or solar panels is not allowed in our neighborhood.

Anonymous
to Antiwhiner #1501149

No, you are pretty much required to connect to the grid even if it's just for the minimum connect. They get that charge and the HRC/SRC Rider charge. Just another way of keeping track of you.

Anonymous
to Antiwhiner #1509676

Actually in the state of Texas Entergy is the only power company available to us here. So YES i am forced to pay this & use Entergy if I want power!

I can't afford my electric bill due to the outrageous full adjustment (which that alone totals around $200 of my bill alone) & the HRC/SRC costs (which that equals to $40) so how can I afford wind turb solar panels?

I am in a rock & a hard place because of this company & there not being any other cheaper company to choose from! My bills in the Texas heat (which the electric company takes advantage of because all these charges doubles during the summer months here) on the low end are around $450 a month if we don't sweat to death in our house I end up paying an upward of $700 almost every month of summer every year for the last 10 years at least!

Anonymous
#1421837

My Restoration charges are 50% of my total bills!! I have 5 accounts and pay $800-$1200 per month in restoration charges!!

I alone could pay for the repairs since they rarely repair anything correctly!! The duct tape type repairs do not warrant these charges!

Anonymous
#1421237

Entergy of Louisiana is making Billions on the backs of their customers without checking to see if they're on disability, or if they're elderly! This is wrong, and this Governor, State Commissioners should do something to help, since the POTUS promised lower Elec bills!

Anonymous
#1419794

What is HRC/SRC rider for 25.18

Anonymous
#1410996

Entergy is doing just what Hitler did! Forced theft of power & taxpayer funds!

We should sue!

We have no such contract with Entergy to take additional funds from us! Call your legislators now!

Anonymous
to benjamin #1487661

I agree... And we don't even see what this money is going to or how much they even lost.

Anonymous
#1399910

The Storm Restoration Charge on your bill represents the monies collected to pay for the financing of the storm costs and reserves associated with five different hurricanes – Katrina, Rita, Gustav, Ike and Isaac. Entergy used special bond financing options that are spread over a number of years to save customers millions of dollars.

Katrina and Rita costs started in 2008 and are set to expire in 2018, Gustav and Ike started in 2010 and will expire in 2022 and Isaac started last year and will expire in 2024.

The Storm Restoration Offset line item on your bill represents the guaranteed customer savings and other contingency savings realized because of the special financing approved by the Louisiana Public Service Commission. Both the storm restoration charge and the storm restoration offset line item are subject to adjustments during the year.

In addition, we received a determination from the IRS related to the Katrina/Rita storm cost savings that resulted in additional savings being passed on to customers in the Storm Restoration Offset line item. Those additional savings will extend for 10 years.

Recovering from storms requires a quick response that is very costly.

These strategic set of financial actions were approved by the Louisiana Public Service Commission and allow us to respond, restore and safely reconnect power more quickly and efficiently in future storm recovery efforts. Without these reserves restoring the system following a storm would be long and hard.

We hope this summary helps.

Anonymous
to Entergy Louisiana #1473750

Although it explains the process, etc, why are the customers in North La liable for south La damage as well as other states?? I am paying over one hundred dollars is "restoration fees" and have had nothing repaired.

Entergy has insurance policies to protect them during crisis times. How much of that is going to restoring?

Anonymous
to Entergy Louisiana #1509682

Then please explain my situation below? Why are there no other power companies to choose from in the state of Texas & why do you double your fuel adjustment & HRS/SRC charges during the summer months of Texas when you know every one is using more power?

Your company has a monopoly in the state of Texas & I thought that was illegal to do? I am barely able to live because of all the extra charges & the amount I am being charged.Actually in the state of Texas Entergy is the only power company available to us here.

So YES i am forced to pay this & use Entergy if I want power!I can't afford my electric bill due to the outrageous full adjustment (which that alone totals around $200 of my bill alone) & the HRC/SRC costs (which that equals to $40) so how can I afford wind turb solar panels?I am in a rock & a hard place because of this company & there not being any other cheaper company to choose from! My bills in the Texas heat (which the electric company takes advantage of because all these charges doubles during the summer months here) on the low end are around $450 a month if we don't sweat to death in our house I end up paying an upward of $700 almost every month of summer every year for the last 10 years at least!

Anonymous
to Entergy Louisiana #1547686

Horse manure!!!! My parents owned a business if they passed their expences on to customers they would have priced themselves out of business.

You are sucking your seniors dry. SHAME ON YOU!

Anonymous
Houma, Louisiana, United States #1315009

Yeah, I've griped about this from the very beginning. I was told when it first came on my bill that it was to offset the losses Energy experienced after Katrina.

You can just about give up on Energy complaints. They have dealt with 100's of law suits. Once you get the Federal Government in you pocket, and vice-versa, it's over. You'll have about as much hope fighting Energy as you would fighting the TSA over dragging you off of a United flight.

Add my name to any class action suit...

they are the most arrogant pseudo-business I deal with. I'll go so far as to say they make AT&T look reasonable.

Who wouldn't love to have a business where you have to make a profit and 500% of ALL loses are passed on to the customer?

Anonymous
to Nugg #1410997

Then its time to take it back by Tesla!

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