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2 comments

This company is a rip off how they keep making up a number to charge you for Fuel and each month its higher and higher and then wants to charge you a deposit fee for what when your lights never went off I guess during a natural disaster they can jack up prices to whatever they feel they want to which makes no sense at all. If there was another company id switch all ready this company is a price gouger and rip off. These prices take you by suprise and then they want to look at you crazy when you complain about the bill and ridiculous price hikes

Product or Service Mentioned: Entergy Electricity Supply.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Company wrote 0 private or public responses to the review from Nov 29, 2017.
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Anonymous
#1435322

I think we need to start taking our complaints to BBB and some federal or state gov't agencies. In my neighborhood, this is the only option; we do not have the power to choose and Entergy is abusing their power by unlawful and unethical charges

Anonymous
#1418244

We are also charged $7 a month to be their customer, as if we had a choice. So you can imagine their income off that alone is enormous. I wish we had a choice, I would switch in a heartbeat.

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